The process for
quality assurance certification typically takes several months from initial meeting to final audit. This time frame differs from client to client, but each usually follows these steps:
1. InquiryAn initial meeting between
DEKRA and the client can take place on site or via teleconference. At this time, the client familiarizes
DEKRA with company specifics and its
quality assurance certification requirements;
DEKRA explains its working methods and partnering philosophy, and previews the details of the process. Please fill out our online quote form to get started.
START THE QUOTE PROCESS.2. Application FormThe client chooses to move forward by filling out an
online application form. Based on the information obtained during the inquiry stage, along with the application form,
DEKRA prepares a quote, free of charge, for the entire certification process. A client-signed quotation or purchase order leads to the first stage of the certification process.
3. Phase One: Document Review and Planning Visit At this stage,
DEKRA performs a pre-certification visit, which entails verifying the documented
quality systems against the applicable standard.
DEKRA works with the client to establish a working plan to define the
DEKRA Quality Auditing process. If the client wishes,
DEKRA will perform a trial audit or "dress rehearsal" at this stage. This allows the client to choose business activities for auditing and to test those activities against the applicable standard. It also allows the client to learn and experience
DEKRA 's Quality Auditing methods and style. The results of the trial audit can be used toward certification. Most clients elect for one or two days of trial auditing.
4. Phase Two: Final Certification Audit Once the client's documented systems have met the applicable standards,
DEKRA will conduct an audit to determine its effective implementation.
DEKRA uses a professional auditing interview style instead of a simple checklist approach. This involves interviewing the authorized and responsible personnel as designated in the documented quality system.
5. Surveillance DEKRA arranges for surveillance audits semi-annually or annually as requested by the client.
